How To Reset To a Clean State

If you are having a problem with MatterControl that is not fixed by re-installing, you may need to delete some of the data that MatterControl saves on your computer.

On Windows, MatterControl keeps the user's library and settings in  C:\Users\{user}\AppData\Local\MatterControl. On Mac and Linux it is in ~/.local/share/MatterControl, which is a hidden folder in your user's home folder. This data will persist, even if MatterControl is uninstalled so delete that folder if you want to completely reset MatterControl to a clean slate. You can also temporarily rename the SQLite database file (MatterControl.db) to see if your settings are the cause of a problem.

For MatterControl Touch T10 or T7, follow these steps:

  1. Swipe down from the top right of the screen twice to bring up the Quick Settings menu.
  2. Choose 'Settings'.
  3. Navigate to 'Apps'.
  4. Choose 'MatterControl'.
  5. Hit 'Clear data'. !Do not click 'Uninstall'!
  6. Re-launch MatterControl.

If you do not have sensitive data in MatterControl, sending the  MatterControl.db or a zip of the MatterControl folder to support@matterhackers.com can help us track down bugs and is appreciated.

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